Welcome to Cheap Powers Baseball Store’s FAQ! We’re here to help you with everything from gear selection to international shipping. Below you’ll find answers to our most common questions from players, coaches, and baseball/softball enthusiasts worldwide.
About Our Store
What kind of products do you specialize in?
We specialize in high-performance baseball and softball equipment including bats (baseball, fastpitch, and slopitch), gloves, and accessories. Our inventory focuses on recent model years (2018-2022) to ensure you get modern, game-ready gear.
Who is your typical customer?
We serve players at all levels from little league to competitive travel teams, as well as parents and coaches looking for quality equipment at affordable prices. Our global shipping makes us popular with international players who can’t find certain models locally.
Product Questions
How do I choose the right bat/glove?
Check our product descriptions for league certifications, sizing charts, and material details. For bats, consider your league’s requirements (USSSA, USA Baseball, etc.). For gloves, look at position-specific recommendations. When in doubt, email our player-experts at [email protected]!
Why do you focus on 2018-2022 equipment?
We specialize in recent model years to offer the latest technology while avoiding outdated gear. This allows us to provide premium performance at discounted prices compared to brand-new current-year equipment.
Ordering & Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure checkout. All transactions are encrypted for your protection.
Can I modify or cancel my order?
Orders can typically be modified/cancelled within 2 hours of placement before processing begins. Contact us immediately at [email protected] with your order number.
Shipping & Delivery
What are my shipping options?
We offer two services:
Standard Shipping ($12.95): DHL/FedEx, 10-15 days after processing
Free Shipping (orders $50+): EMS, 15-25 days after processing
All orders process in 1-2 business days from our Memphis warehouse.
Do you ship internationally?
Yes! We ship worldwide except some Asian countries and remote regions. International customers are responsible for any customs fees. Tracking is provided for all shipments.
How can I track my order?
You’ll receive a tracking number via email once your order ships. Use this with the carrier’s website (DHL, FedEx, or EMS) for real-time updates.
Returns & Exchanges
What’s your return policy?
We offer 15-day returns from delivery date for unused items in original packaging. Contact us at [email protected] to initiate a return. Customer pays return shipping unless item was incorrect/damaged.
What if my gear arrives damaged?
Contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement or refund and cover all associated shipping costs.
Contact Information
Still have questions? Our player-experts are ready to help!
Email: [email protected]
Physical Address: 4553 Lords Way, Memphis, US 38110
(Note: We operate as an online-only store with no physical showroom)
At Cheap Powers Baseball Store, we’re committed to getting quality gear into players’ hands quickly and affordably. See why thousands of players trust us for their equipment needs!